Where Them
Logs AppWTLA-01

Google Drive Desktop

2 log locations · Windows

Google, Inc.

Where Google Drive Desktop keeps its logs

Google Drive Desktop logs to %LOCALAPPDATA%\Google\DriveFS\Logs\ on Windows. 1 other Windows log location is recorded below.

Paths are printed exactly as Google Drive Desktop writes them. Environment variables like %LOCALAPPDATA% and $XDG_STATE_HOME are never expanded, so a path can be pasted straight into a shell. Where a path differs between installer types or shipping flavours, each one is racked as its own card below - why that happens.

Finding your way around Windows.

How to turn on debug logging for Google Drive Desktop

  1. Hold Shift, click Settings (the gear icon) and choose Enable verbose logging.
  2. Reproduce the issue.
  3. Hold Shift, click Settings and choose Disable verbose logging when you are done.

How to collect Google Drive Desktop logs

  1. Hold Shift, click Settings and choose Generate Diagnostic Info; it saves a compressed file to the Desktop.
  2. Windows: If the app will not open, zip the Logs folder in %USERPROFILE%\AppData\Local\Google\DriveFS.
  3. macOS: If the app will not open, zip the Logs folder in ~/Library/Application Support/Google/DriveFS.
  4. Windows: Or run %PROGRAMFILES%\Google\Drive File Stream\diagnostic_tool.exe (version 103 and later).
  5. macOS: Or run diagnostic_tool from /Applications/Google Drive.app/Contents/MacOS (version 103 and later).
  6. To send logs to Google, choose Settings > Send feedback and tick Include diagnostic logs.