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CrashPlan

5 log locations · Windows, macOS

CrashPlan Group LLC · Vendor documentation

Where CrashPlan keeps its logs

CrashPlan logs to %PROGRAMDATA%\CrashPlan\log\ on Windows. 1 other Windows log location is recorded below.

CrashPlan logs to /Library/Application Support/CrashPlan/log/ on macOS. 2 other macOS log locations are recorded below, including paths for 11.5.3 and earlier.

Paths are printed exactly as CrashPlan writes them. Environment variables like %LOCALAPPDATA% and $XDG_STATE_HOME are never expanded, so a path can be pasted straight into a shell. Where a path differs between installer types or shipping flavours, each one is racked as its own card below - why that happens.

Finding your way around Windows and macOS.

WIN

CrashPlan - Windows

CrashPlan Group LLC
Service and app logs%PROGRAMDATA%\CrashPlan\log\- service.log and rotations.
Service and app logs%LOCALAPPDATA%\CrashPlan\log\- May be under Roaming instead.
per-machineper-user
Wrong path? Add a variant
MAC

CrashPlan - macOS

CrashPlan Group LLC
Service, backup and restore logs/Library/Application Support/CrashPlan/log/- 11.6 and later; service.log, backup_files.log, restore_files.log
Service, backup and restore logs~/Library/Application Support/CrashPlan/log/
per-machineper-user
Wrong path? Add a variant
CrashPlan log file locations - Windows, macOS · Where Them Logs App